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    Privacy Policy

    VR-Hut SPRL is an entertainment center specializing in virtual reality (VR). Its main activity is offering immersive experiences accessible to both individuals and businesses. The company is located at 20 Avenue des Anglais, Waterloo (1410), Belgium. This right of access applies to Personal Data submitted through various forms and transmitted exclusively to the Data Controller as defined in Regulation (EU) 2016/679.

    The Data Privacy Officer at VR-Hut SPRL can be contacted at the following email address: arnaud@vr-hut.be.

    At VR-Hut SPRL, we are committed to respecting the privacy of individuals affected by our activities, particularly when they visit and use our website.

    This Privacy Policy (hereinafter referred to as "the Policy") describes how we handle the personal data we collect, whether through forms, website registrations, phone calls, emails, or other communications with you. We process your personal data in accordance with all applicable data protection regulations.

    By accepting this Policy, using the services of VR-Hut SPRL, registering for an event organized by VR-Hut SPRL, or otherwise providing your personal data to VR-Hut SPRL, you acknowledge and agree to the terms of the Policy, as well as to the processing and transfer of personal data that will be carried out in accordance with the Policy.

    The personal data we collect for the purpose of managing pre-contractual and contractual relationships. This generally includes:

    • Your personal information: last name, first name, gender, date and place of birth, tax identification numbers, and national identification number.
    • Your contact information: landline/mobile phone number, email address, home address, physical address other than your home address, IP address.
    • Your banking information: account number, bank statements

    For certain types of data processing, a specific privacy policy may apply.

    We use this Personal Data for the following purposes:

    • To respond to your inquiries and communicate with you and others in connection with our business activities;
    • Send you information about events (including a newsletter, with the option to unsubscribe);
    • To provide you with support and assistance in connection with our services;
    • To send you important information regarding changes to our services, our terms and conditions, and other administrative or technical information;
    • Make decisions regarding the provision of services;
    • Conduct market research and analysis, including customer satisfaction surveys;
    • To provide you with marketing information (including information about our services or other services offered by our selected third-party partners) in accordance with your stated preferences;
    • To enable you to actively participate in our activities, including meetings and other events, and to manage these activities;
    • Resolve complaints;
    • Manage contractual relationships with our clients, unsolicited applications, and responses to job postings;
    • Manage requests for access, correction, etc.;

    The legal basis for the processing is as follows:
    • The consent of the data subject, which may be withdrawn at any time (without affecting the lawfulness of processing carried out prior to such withdrawal) (purposes 1 through 9);
    • The processing is necessary for the performance of a contract or for taking steps prior to entering into a contract (purpose 10);
    • The legitimate interest of the data controller (purpose 7);
    • A legal obligation (purposes 11 and 12).

    If we were to collect additional data or process Personal Data for purposes other than those mentioned above, we will provide you with information about this new purpose, as well as any other necessary information, before we begin the new processing. Some of our activities are subject to additional terms and conditions that may contain further information about how we use and disclose your Personal Data. We therefore recommend that you read them carefully.

    We do not use automated decision-making techniques that have legal effects or significant consequences for the individuals concerned.

    VR-Hut SPRL may disclose Personal Data to the following individuals and entities:

    • Our external third-party service providers, such as experts, IT service providers, support providers, hosting providers, printing providers, and other similar vendors, as well as contractors who assist us in our operations;
    • Government authorities and third parties involved in legal proceedings or pursuant to a legal obligation;
    • Other third parties with whom we may share Personal Data in connection with a current or proposed reorganization, merger, sale, joint venture, divestiture, portfolio transfer, or other transaction involving all or part of our business.

    VR-Hut SPRL's data is stored in Europe.

    VR-Hut SPRL takes appropriate technical and organizational measures in accordance with applicable privacy and data protection laws and regulations. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe the security of the Personal Data you have shared with us may have been compromised), please notify us immediately.

    When VR-Hut SPRL provides personal data to a service provider, that provider is carefully selected and is required to take appropriate measures to ensure the confidentiality and security of the personal data.

    VR-Hut SPRL takes reasonable measures to ensure that the Personal Data processed is appropriate, accurate, and complete for its intended use, in order to achieve the objectives described in this Policy.

    In general, we retain your data only for as long as necessary and delete it as soon as the reason for collecting it no longer applies.

    Candidate data is retained for a minimum of 9 years (until 2019) and then for 10 years (starting in 2020) after the application is submitted.

    If you share Personal Data regarding other individuals with VR-Hut SPRL, you agree: (a) to inform them of the contents of this Privacy Policy, and (b) to obtain the legally required consent for the collection, use, disclosure, and transfer of Personal Data regarding those individuals, in accordance with the terms of this Policy.

    You have the right to access your Personal Data, to correct it, to object to its use, and to request its erasure, restriction, or portability under certain circumstances. Please contact us at arnaud@vr-hut.be, providing proof of your identity with a copy of the front of your ID card, for any requests or if you have questions or concerns regarding our processing of your Personal Data. Please note that certain rights, such as the right of access, rectification, erasure, restriction, objection, or portability, may be limited under the GDPR or Belgian privacy laws.

    We regularly review the rules set forth in this Policy and reserve the right to make changes at any time to reflect changes in our business and legal requirements. We will notify you of any such changes.

    If you are dissatisfied with how we handle your personal data and believe that we will not be able to resolve the issue by contacting us, you have the right to file a complaint with the competent data protection supervisory authority: https://www.autoriteprotectiondonnees.be/.


    This version of the Policy is dated June 15, 2026.